1. Accepted Payment Methods
At Ready Freddies Junk Removal, we accept the following payment methods:
- Credit Cards (Visa, MasterCard, American Express, Discover)
- Debit Cards
- Cash (for in-person payments)
- Other methods as agreed upon in advance (e.g., bank transfers or electronic payment services)
Payment is due at the time of service unless otherwise arranged in writing prior to the service being provided.
2. Payment Terms
- Immediate Payment: Payment is required immediately upon the completion of the junk removal service, unless a prior agreement has been made.
- Invoice Payment: In some cases, clients may be issued an invoice. Invoices must be paid within 7 days of the invoice date unless otherwise stated. Failure to pay within the specified period may result in additional fees or collection actions.
- Partial Payments: If a partial payment option is approved, a deposit or initial payment may be required before the service begins, with the remainder due upon completion of the service.
3. Payment Processing Fees
There are no additional processing fees for using credit or debit cards, unless otherwise stated. However, certain payment methods (e.g., third-party services) may incur additional fees, which will be communicated to you before payment is processed.
4. Declined or Failed Payments
- If your payment is declined or fails for any reason, we will notify you immediately, and you will be required to provide an alternative method of payment.
- If payment is not completed within 24 hours of notification, the service may be suspended, and any future services may require prepayment or a deposit.
5. Late Payment Fees
- Payments not made within the specified terms (for example, within 7 days for invoice payments) may incur a late fee of [insert amount or percentage] per day or per week.
- We reserve the right to refer any outstanding amounts to a collections agency after [insert number] days of non-payment. Any additional costs incurred from collections will be the responsibility of the customer.
6. Refunds and Disputes
For any payment disputes or refund requests, please refer to our Return and Refund Policy. If you believe there has been an error in billing or processing, please contact us within 7 days of the charge.
7. Security
Ready Freddies Junk Removal uses industry-standard encryption and security measures to process payments. We do not store your payment details on our servers; they are handled securely through our payment processor. However, we are not responsible for any unauthorized access or third-party breaches that occur beyond our control.
8. Receipt of Payment
Once a payment is successfully processed, a receipt will be provided either in-person, via email, or through other electronic means. It is the responsibility of the customer to keep a copy of the receipt for their records.
9. Contact Information
For any questions or concerns regarding payments, please contact us:
Ready Freddies Junk Removal
Asheville, NC
Phone: 828-423-7341
Email: readyfreddiesjunkremoval@gmail.com